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Office employee using the comprehensive service management helpdesk software, supporting service calls, vehicle geolocation, employee management, operations tracking, billing, and information archiving.
Manage all aspects of your business on a single platform
MANAGE YOUR WORK TEAMS ON A SINGLE PLATFORM
YOUR COMPANY
YOUR OPERATIONS
YOUR OPERATING STRATEGIES
YOUR ADMINISTRATION
Increases employee efficiency by more than 20%
SOLUTION
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Desktop and mobile interface of the Tentaq management software displaying administrative reports, operations tracking, and information archiving.
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AVANTAGES
Solution FSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui permet le virage numérique de votre entreprise pour optimiser la gestion de vos opérations en ligne. Obtenez un gain d’efficacité pour vos employés et en gestion de temps, ainsi qu’une augmentation de vos revenus et une réduction de vos dépenses. Notre logiciel prend en charge en temps réel les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, la facturation, l'archivage des informations, le suivi des commandes et des soumissions, la gestion des actifs (inventaire et géolocalisation des véhicules de service). Avec notre logiciel de Field Service Management, optimisez votre efficacité du service client pour les domaines suivants : serrurier, alarme et sécurité, service IT, installation, transport en vrac, électricien, plombier, construction, extermination, répartition, peintre, maintenance d’immeuble, réparateurs d’électroménagers, service de nettoyage, service de porte de garage, horticulture.
ONLINE MANAGEMENT OF YOUR OPERATIONS

TENTAQ allows you to quickly and efficiently manage your work teams' interventions in Quebec City and the greater Quebec City area, from anywhere.

Our strength: a simple and powerful application, designed for Quebec City businesses that perform work and/or provide services, bringing together all the essential functions for effective monitoring of field operations.

FONCTIONNALITÉS
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BASED ON
TEAMWORK

Unified Administration Console in Quebec City

Multiple consoles and access points to the management environment, accessible from anywhere in Quebec City

Several managers and operators can work together, whether in the office, on the road, or directly in the field in Quebec City and the surrounding area

Multiple employees can work simultaneously on the same task or service request to ensure efficient monitoring of operations throughout the Quebec City region

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EASY TO USE

Simple, fast, and efficient

Intuitive and user-friendly interface for Montreal businesses

Web application offering universal and secure access to your management environment for organizations in Montreal

Mobile application installed in minutes on Android and iOS for Montreal businesses

Suitable for all types of organizations in Montreal that need to balance inventory and service

Vehicle geolocation with the Tentaq management and helpdesk software.
Desktop interface of the Tentaq management software for team management, tracking employee movements, work hours, and service billing.
TRACKING OPERATIONS
Automated travel tracking in Quebec City

Recording of work time and location of field teams in Quebec City

Ensures better control and accurate assessment of response times for fairer billing to businesses in Quebec City and the surrounding area

Real-time geolocation of interventions
Tentaq helpdesk software for cloud-based archiving of information, reports, photos, quotes, and invoices.
Tentaq helpdesk software tablet interface for managing and archiving information, storing photos of work, reports, quotes and invoices, with automated backup to the cloud.
INFORMATION ARCHIVING

Archiving of work information and inventory usage in Quebec City

Photos taken during work and completed reports are archived for Quebec City businesses and their field teams

Secure storage of bids and invoices for organizations located in Quebec City

Automated cloud backup, accessible from anywhere

INVENTORY MANAGEMENT

Warehouse and service vehicle inventory in Quebec City

Parts tracking per employee for Quebec City businesses to optimize field operations

Management of purchases from suppliers, transfers, and returns for organizations located in Quebec City

Automatic real-time inventory updates for work teams in Quebec City and surrounding areas

Complete inventory movement history for better operational control

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MOBILE APPLICATION
IOS AND ANDROID

Intuitive application tailored for Quebec City workers

Request list and messaging to facilitate communication between field teams in Quebec City

Add photos, documents, notes, and calendar for complete tracking of operations in Quebec City

Real-time notifications for businesses and workers in Quebec City to ensure better follow-up on interventions

Invoicing at the client's location or validation by the administration team in Quebec City and surrounding areas

Secure PIN and fingerprint authentication for users

CONSOLIDATION OF FUNCTIONS

  • Service offices and warehouses for businesses in Quebec City

  • Service vehicles used by field teams

  • Employees and timesheets for simple and efficient management

  • Online parts inventory accessible at all times

  • Centralized suppliers and purchasing for better management

  • Customers and contacts grouped in a single environment

  • Customer equipment easily tracked and organized

  • Installation, repair and service for service companies

  • Geolocation and automated real-time tracking of operations

  • Web service for customers accessible everywhere

  • Scheduled maintenance to optimize upkeep

  • Reference documents and reports are available online.

  • Customer/supplier purchase history for better tracking

  • Real-time notifications for teams and managers

  • Project monitoring for better coordination

  • Quotes, orders and invoices all grouped in one system

  • Accounting connector to simplify financial management

  • Comprehensive reports for better operational control

Tentaq management software: helpdesk, team management, service calls, inventory, invoicing, operations tracking and geolocation.
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GESTION DES TACHES
TASK AND CALENDAR MANAGEMENT

Task management allows Quebec City businesses to track their projects in real time and optimize their daily operations.

Thanks to the integrated calendar, your Quebec City employees can easily view their service requests, schedule their work, and see which tasks need to be completed based on priority.

FIELDS OF ACTIVITY
As the ultimate next-generation FSM solution, Tentaq is a comprehensive helpdesk service management software that enables your company’s digital transformation to optimize online operations. Gain efficiency for your employees and time management, increase revenue, and reduce expenses. Our software provides real-time support for service calls, employee management, operations tracking, billing, information archiving, order and quote tracking, and asset management (inventory and service vehicle geolocation). With our Field Service Management software, enhance customer service efficiency across the following industries: locksmithing, alarm and security, IT services, installation, bulk transport, electrical, plumbing, construction, pest control, dispatching, painting, building maintenance, appliance repair, and cleaning services.
Champ d'activités
AN INNOVATION IN THE WORLD OF SERVICE MANAGEMENT

Serrurier

Alarm and security

IT Department

Facility

Bulk transport

Landscaping

Électricien

Plumber

Construction

Extermination

Distribution

Painter

Building maintenance

Appliance repairman

Cleaning service

Staffing

​

​

Solution FSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui permet le virage numérique de votre entreprise pour optimiser la gestion de vos opérations en ligne. Obtenez un gain d’efficacité pour vos employés et en gestion de temps, ainsi qu’une augmentation de vos revenus et une réduction de vos dépenses. Notre logiciel prend en charge en temps réel les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, la facturation, l'archivage des informations, le suivi des commandes et des soumissions, la gestion des actifs (inventaire et géolocalisation des véhicules de service). Avec notre logiciel de Field Service Management, optimisez votre efficacité du service client pour les domaines suivants : serrurier, alarme et sécurité, service IT, installation, transport en vrac, électricien, plombier, construction, extermination, répartition, peintre, maintenance d’immeuble, réparateurs d’électroménagers, service de nettoyage, service de porte de garage, horticulture.
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WE CAN HELP YOU!
avantages

ADVANTAGES FOR YOUR ORGANIZATION IN QUEBEC

1

MANAGEMENT OF WORK TEAMS
2
INVENTORY MANAGEMENT
3
ACCURATE INFORMATION COLLECTION
Desktop interface of the Tentaq helpdesk software for complete service management: service calls, vehicle geolocation, employee management, operations tracking, billing, and information archiving.
Tentaq logo, a comprehensive helpdesk service management software supporting service calls, vehicle geolocation, employee management, operations tracking, billing, and information archiving.
MEET YOUR NEEDS!
INFORMATION REQUEST

Thank you for what you sent ! We will get back to you as soon as possible.

CONTACT US

Message us

593, Route Bégin, Suite #1
St-Anselme, QC

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