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Office employee using the comprehensive service management helpdesk software, supporting service calls, vehicle geolocation, employee management, operations tracking, billing, and information archiving.
Manage all aspects of your business on a single platform
MANAGE YOUR WORK TEAMS ON A SINGLE PLATFORM
YOUR COMPANY
YOUR OPERATIONS
YOUR OPERATING STRATEGIES
Your administration
Increase employee efficiency by
over 20%
SOLUTION
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Desktop and mobile interface of the Tentaq management software displaying administrative reports, operations tracking, and information archiving.
MOCK TENTAQ - TEL - ACCUEIL DES TACHES
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MOCK TENTAQ - TELEPHONE -TACHE DESCRIPTIVE
EASY TO USE

Simple, fast and effective

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  • Intuitive mobile-friendly user interface.
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  • Mobile application installed in minutes on Android and IOS
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  • Suitable for all types of organizations that manage inventory and provide services

AVANTAGES
Solution FSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui permet le virage numérique de votre entreprise pour optimiser la gestion de vos opérations en ligne. Obtenez un gain d’efficacité pour vos employés et en gestion de temps, ainsi qu’une augmentation de vos revenus et une réduction de vos dépenses. Notre logiciel prend en charge en temps réel les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, la facturation, l'archivage des informations, le suivi des commandes et des soumissions, la gestion des actifs (inventaire et géolocalisation des véhicules de service). Avec notre logiciel de Field Service Management, optimisez votre efficacité du service client pour les domaines suivants : serrurier, alarme et sécurité, service IT, installation, transport en vrac, électricien, plombier, construction, extermination, répartition, peintre, maintenance d’immeuble, réparateurs d’électroménagers, service de nettoyage, service de porte de garage, horticulture.
ONLINE MANAGEMENT
OF YOUR OPERATIONS

TENTAQ allows you to quickly and easily manage the interventions of your work teams from anywhere!

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Our strength: A simple and effective application consolidating the essential functions for any company that carries out work and/or services.

FONCTIONNALITÉS
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BASED ON
TEAMWORK

Unified administration console

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Consoles and multiple access to the management environment

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Several managers and operators can work together from the location that suits them

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Several employees can intervene jointly; on a job or in a service request

Vehicle geolocation with the Tentaq management and helpdesk software.
Desktop interface of the Tentaq management software for team management, tracking employee movements, work hours, and service billing.
OPERATIONS MONITORING
Automated travel tracking

Recording working time and location

Ensures the control and evaluation of intervention times for fairer invoicing

Geolocation
Tentaq helpdesk software for cloud-based archiving of information, reports, photos, quotes, and invoices.
Interface tablette du logiciel helpdesk Tentaq pour la gestion, l’archivage des informations, la conservation des photos de travaux, des rapports, des soumissions et factures, avec sauvegarde automatisée dans le cloud.
ARCHIVING

Archiving inventory work and usage information

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Photos taken during the work and completed reports are kept in an archive

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Conservation of quotes and invoices

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Automated backup of the cloud environment

INVENTORY MANAGEMENT

Inventory of warehouses and service vehicles

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Parts tracking per employee

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Management of purchases from suppliers, transfers and returns

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Automatic inventory update

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History of inventory movements

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MOCK TENTAQ - FICHE CLIENT
IOS AND ANDROID MOBILE APPLICATION

Intuitive and worker-friendly application

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List of requests and messaging

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Photos, documents, notes and calendar

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Real-time notifications

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Invoicing by the customer or validation by the administration team

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Identification by PIN, Fingerprint

INVENTORY MANAGEMENT

  • Service offices and warehouses

  • Service vehicles

  • Employees and timesheets

  • Online parts inventory

  • Suppliers and purchases

  • Clients and contacts

  • Client equipment

  • Installation, repair, and service

  • Geolocation and automated tracking

  • Web service for clients

  • Scheduled maintenance

  • Reference documents and reports

  • Client/supplier purchase history

  • Notifications

  • Project tracking

  • Quotes, orders, and invoices

  • Accounting connector

  • Reports

Logiciel de gestion Tentaq : helpdesk, gestion des équipes, appels de service, inventaire, facturation, suivi des opérations et géolocalisation.
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GESTION DES TACHES
TASK AND CALENDAR MANAGEMENT

Task management allows you to track your projects in real time.

 

Thanks to the calendar, your employees can see their service requests or tasks to be completed.

BUSINESS TYPES
As the ultimate next-generation FSM solution, Tentaq is a comprehensive helpdesk service management software that enables your company’s digital transformation to optimize online operations. Gain efficiency for your employees and time management, increase revenue, and reduce expenses. Our software provides real-time support for service calls, employee management, operations tracking, billing, information archiving, order and quote tracking, and asset management (inventory and service vehicle geolocation). With our Field Service Management software, enhance customer service efficiency across the following industries: locksmithing, alarm and security, IT services, installation, bulk transport, electrical, plumbing, construction, pest control, dispatching, painting, building maintenance, appliance repair, and cleaning services.
Champ d'activités
AN INNOVATION IN THE WORLD OF SERVICE MANAGEMENT

Serrurier

Alarme et sécurité

Service informatique

Installation

Transport en vrac

Paysagement

Électricien

Plombier

Construction

Extermination

Répartition

Peintre

Maintenance d'immeuble

Réparateur d'électroménagers

Service de nettoyage

Dotation de personnel

Industrial service

Home service

Solution FSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui permet le virage numérique de votre entreprise pour optimiser la gestion de vos opérations en ligne. Obtenez un gain d’efficacité pour vos employés et en gestion de temps, ainsi qu’une augmentation de vos revenus et une réduction de vos dépenses. Notre logiciel prend en charge en temps réel les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, la facturation, l'archivage des informations, le suivi des commandes et des soumissions, la gestion des actifs (inventaire et géolocalisation des véhicules de service). Avec notre logiciel de Field Service Management, optimisez votre efficacité du service client pour les domaines suivants : serrurier, alarme et sécurité, service IT, installation, transport en vrac, électricien, plombier, construction, extermination, répartition, peintre, maintenance d’immeuble, réparateurs d’électroménagers, service de nettoyage, service de porte de garage, horticulture.
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WE CAN HELP YOU!
avantages

YOUR ORGANIZATION
BENEFITS

1

MANAGEMENT OF WORK TEAMS
2
INVENTORY MANAGEMENT
3
ACCURATE INFORMATION COLLECTION
Desktop interface of the Tentaq helpdesk software for complete service management: service calls, vehicle geolocation, employee management, operations tracking, billing, and information archiving.
Tentaq logo, a comprehensive helpdesk service management software supporting service calls, vehicle geolocation, employee management, operations tracking, billing, and information archiving.
MEET YOUR NEEDS!
INFORMATION REQUEST

Thank you for what you sent ! We will get back to you as soon as possible.

CONTACT US

Message us

593, Route Bégin, Suite #1
St-Anselme, QC

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