One of the main advantages of the Tentaq solution is the consolidation of the numerous functions necessary for the complete management of works and operations.eservice rations.
This ensures the consistency of information throughout the work process and presents a real portrait of the situation at all times, while minimizing data transfers between third-party applications.
Intinterventions
The demandsservice orders can be codednsulted overallor under each client, in order tovisualread the latter's complete file. A console for monitoring all current operations allows you to view all active service requests as well as the location and availability of responders.
Scheduled maintenance
Scheduled maintenances are distinct from ad hoc requests which are dedicated to incidents. This is to keep more precise statistics on response times related to incidents.
It is possible to schedule several planned requests over long periods according to the selected intervals.
Service offices
Each service office is identified in the application and the employees who work there are associated with it. This gives you the flexibility to determine travels between the office and customers.
Suppliers
Suppliers and their contact details are saved, which allows them to be notified in cases where they must be involved in parallel with your worker for the resolution of an incident.
Service vehicles
This integration offers a unique advantage to organizations that must manage the use of a large number of vehicles as part of their service operations.
Tracking information is saved as soon as a request is in progress. These can be viewed using the console which has several options for viewing travel details.
