Archivage | Québec

The ultimate next-generation FSM solution, Tentaq is a complete service management helpdesk software that enables the digital transformation of your company to optimize the management of your online operations. Obtain a gain in efficiency for your employees and in time management, as well as an increase in your income and a reduction in your expenses. Our software supports real-time service calls, vehicle geolocation, employee management, operations tracking, invoicing, information archiving, order and quote tracking, asset management ( inventory and geolocation of service vehicles). With our Field Service Management software, optimize your customer service efficiency for the following areas: locksmith, alarm and security, IT service, installation, bulk transport, electrician, plumber, construction, extermination, dispatch, painter, building maintenance, appliance repairers, cleaning service, garage door service, horticulture.

Based on teamwork

Unified administration console

Consoles and multiple access to the management environment

Several managers and operators can work together from the location that suits them

Several employees can intervene jointly; on a job or in a service request

RÉSERVEZ UNE DÉMO

Archiving of service information

As soon as a service request is completed and its information has been validated, it and the attached documents (example: photos of the work, notes, etc.) are archived, unalterable and automatically filed in the client's file.

Knowledge base

The archiving of service requests offers the possibility of consulting information on completed interventions and automatically populating the knowledge base in order to identify recurring incidents.

Archiving of time banks

As soon as a customer's time bank is exhausted, it can be replenished or archived in order to maintain a history of transactions.

Safeguarding the cloud environment

TENTAQ ensures a daily backup of its customers' data and is committed to making the best possible efforts to assist them if a need for recovery arises.

Solution ITSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui prend en charge les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, l'archivage des informations et plus encore!