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Office employee using the comprehensive service management helpdesk software, supporting service calls, vehicle geolocation, employee management, operations tracking, billing, and information archiving.

Manage all aspects of your business on a single platform

MANAGE YOUR WORK TEAMS ON A SINGLE PLATFORM

Management software for offices and warehouses, including workforce management and service call handling.

Offices
Warehouses

Employee management, Tentaq FSM solution for scheduling, team management, and operations tracking.

Employees

Service vehicle geolocation, management and helpdesk software for project and employee tracking.

Vehicles

Inventory management: parts tracking, asset management, and integrated billing.

Inventory

Billing software and supplier purchasing management: a complete service management solution.

Suppliers
Purchases

Reports and dashboards: operations tracking and information archiving within the management software.

Reports

YOUR COMPANY

YOUR OPERATIONS

Tentaq is a helpdesk software for managing clients and work teams.

Customers

Contacts

Asset management, equipment inventory, vehicles and intervention via FSM solution.

Asset Management

Tentaq offers installation and repair services for its service call management, operations tracking and billing software.

Facility

Repair

Service

Tentaq management software: helpdesk solution with vehicle geolocation and real-time operation tracking.

Geolocation

Monitoring of interventions

Online access to services and invoices via the management and invoicing software offered by Tentaq

Web access to services and invoices for your clients

YOUR OPERATING STRATEGIES

Gestion du service: solution FSM et logiciel de gestion des équipes, inventaire et facturation.

Management

Planification des stratégies d'opération: gestion des équipes de travail, appels de service et suivi des opérations.

Planning

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Notifications

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Project monitoring

Your administration

Complete billing and service management software for quotes, orders and invoices.

Submissions

Orders

Invoices

Accounting and invoicing module for your administration: management solution, helpdesk and inventory.

Accounting

Administrative reports: operations tracking and information monitoring within the management software.

Reports

Increase employee efficiency by
over 20%

SOLUTION

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Desktop and mobile interface of the Tentaq management software displaying administrative reports, operations tracking, and information archiving.

MOCK TENTAQ - TEL - ACCUEIL DES TACHES

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EASY TO USE

Simple, fast and effective

Intuitive mobile-friendly user interface.
Mobile application installed in minutes on Android and IOS
Suitable for all types of organizations that manage inventory and provide services

AVANTAGES

Solution FSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui permet le virage numérique de votre entreprise pour optimiser la gestion de vos opérations en ligne. Obtenez un gain d’efficacité pour vos employés et en gestion de temps, ainsi qu’une augmentation de vos revenus et une réduction de vos dépenses. Notre logiciel prend en charge en temps réel les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, la facturation, l'archivage des informations, le suivi des commandes et des soumissions, la gestion des actifs (inventaire et géolocalisation des véhicules de service). Avec notre logiciel de Field Service Management, optimisez votre efficacité du service client pour les domaines suivants : serrurier, alarme et sécurité, service IT, installation, transport en vrac, électricien, plombier, construction, extermination, répartition, peintre, maintenance d’immeuble, réparateurs d’électroménagers, service de nettoyage, service de porte de garage, horticulture.

ONLINE MANAGEMENT
OF YOUR OPERATIONS

TENTAQ allows you to quickly and easily manage the interventions of your work teams from anywhere!

Our strength: A simple and effective application consolidating the essential functions for any company that carries out work and/or services.

FONCTIONNALITÉS

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BASED ON
TEAMWORK

Unified administration console

Consoles and multiple access to the management environment

Several managers and operators can work together from the location that suits them

Several employees can intervene jointly; on a job or in a service request

Vehicle geolocation with the Tentaq management and helpdesk software.

Desktop interface of the Tentaq management software for team management, tracking employee movements, work hours, and service billing.

OPERATIONS MONITORING

Automated travel tracking

Recording working time and location

Ensures the control and evaluation of intervention times for fairer invoicing

Geolocation

Tentaq helpdesk software for cloud-based archiving of information, reports, photos, quotes, and invoices.

Interface tablette du logiciel helpdesk Tentaq pour la gestion, l’archivage des informations, la conservation des photos de travaux, des rapports, des soumissions et factures, avec sauvegarde automatisée dans le cloud.

ARCHIVING

Archiving inventory work and usage information

Photos taken during the work and completed reports are kept in an archive

Conservation of quotes and invoices

Automated backup of the cloud environment

INVENTORY MANAGEMENT

Inventory of warehouses and service vehicles

Parts tracking per employee

Management of purchases from suppliers, transfers and returns

Automatic inventory update

History of inventory movements

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IOS AND ANDROID MOBILE APPLICATION

Intuitive and worker-friendly application

List of requests and messaging

Photos, documents, notes and calendar

Real-time notifications

Invoicing by the customer or validation by the administration team

Identification by PIN, Fingerprint

INVENTORY MANAGEMENT

Service offices and warehouses
Service vehicles
Employees and timesheets
Online parts inventory
Suppliers and purchases
Clients and contacts
Client equipment
Installation, repair, and service
Geolocation and automated tracking
Web service for clients
Scheduled maintenance
Reference documents and reports
Client/supplier purchase history
Notifications
Project tracking
Quotes, orders, and invoices
Accounting connector
Reports

Logiciel de gestion Tentaq : helpdesk, gestion des équipes, appels de service, inventaire, facturation, suivi des opérations et géolocalisation.

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GESTION DES TACHES

TASK AND CALENDAR MANAGEMENT

Task management allows you to track your projects in real time.

Thanks to the calendar, your employees can see their service requests or tasks to be completed.

BUSINESS TYPES

As the ultimate next-generation FSM solution, Tentaq is a comprehensive helpdesk service management software that enables your company’s digital transformation to optimize online operations.
Gain efficiency for your employees and time management, increase revenue, and reduce expenses. Our software provides real-time support for service calls, employee management, operations tracking, billing, information archiving, order and quote tracking, and asset management (inventory and service vehicle geolocation).

With our Field Service Management software, enhance customer service efficiency across the following industries: locksmithing, alarm and security, IT services, installation, bulk transport, electrical, plumbing, construction, pest control, dispatching, painting, building maintenance, appliance repair, and cleaning services.

Champ d'activités

AN INNOVATION IN THE WORLD OF SERVICE MANAGEMENT

Locksmith

Alarm and security

IT service

Site Installation

Bulk transportation

Gardening service

Electrician

Plumber

Construction

Extermination

Dispatch

Painter

Building maintenance

Appliance repair

Cleaning service

Staffing

Industrial service

Home service

Solution FSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui permet le virage numérique de votre entreprise pour optimiser la gestion de vos opérations en ligne. Obtenez un gain d’efficacité pour vos employés et en gestion de temps, ainsi qu’une augmentation de vos revenus et une réduction de vos dépenses. Notre logiciel prend en charge en temps réel les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, la facturation, l'archivage des informations, le suivi des commandes et des soumissions, la gestion des actifs (inventaire et géolocalisation des véhicules de service). Avec notre logiciel de Field Service Management, optimisez votre efficacité du service client pour les domaines suivants : serrurier, alarme et sécurité, service IT, installation, transport en vrac, électricien, plombier, construction, extermination, répartition, peintre, maintenance d’immeuble, réparateurs d’électroménagers, service de nettoyage, service de porte de garage, horticulture.

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WE CAN HELP YOU!

avantages

YOUR ORGANIZATION
BENEFITS

1

MANAGEMENT OF WORK TEAMS

2

INVENTORY MANAGEMENT

3

ACCURATE INFORMATION COLLECTION

Desktop interface of the Tentaq helpdesk software for complete service management: service calls, vehicle geolocation, employee management, operations tracking, billing, and information archiving.

MEET YOUR NEEDS!

INFORMATION REQUEST

CONTACT US

Message us

593, Route Bégin, Suite #1
St-Anselme, QC

Nous joindre

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