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Solution ITSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui prend en charge les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, l'archivage des informations et plus encore!
OPERATIONS MONITORING

Monitoring of travel and work

The arrivals and departures of workers using the mobile application are detected and recorded automatically as soon as they move between their office and the customers for whom requests have been assigned to them.

 

They can also record manuallynt their travels as well as the start and end of their work, whether in the office or at a client's site.

Working and travel hours can be used as a reference by the worker or manager to ensure accurate invoicing of interventions. This data is also used to keep statistics aimed at improving the efficiency of service teams.

Geolocation

Geolocation integrated into service requestsThe mobile application also makes it possible to quickly locate customers while keeping a history of the progress of the different stages of interventions. The movements of service vehicles are also recorded automatically and these can be easily viewed via the console.
 

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Solution ITSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui prend en charge les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, l'archivage des informations et plus encore!
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