Archiving of service information

As soon as a service request is completed and its information has been validated, it and the attached documents (example: photos of the work, notes, etc.) are archived, unalterable and automatically filed in the client's file.

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Knowledge base

The archiving of service requests offers the possibility of consulting information on completed interventions and automatically populating the knowledge base in order to identify recurring incidents.

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Archiving of time banks

As soon as a customer's time bank is exhausted, it can be replenished or archived in order to maintain a history of transactions.

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Safeguarding the cloud environment

TENTAQ ensures a daily backup of its customers' data and is committed to making the best possible efforts to assist them if a need for recovery arises.